Chichen Itza Tour from Tulum

We guarantee the best price, the reason is simple: we are the direct providers of the excursion

Let me put it simply, we are the direct providers of the excursion to Chichen Itza, which gives us the confidence to guarantee the lowest price of the market, but wait, what about the quality of the excursion?

Without a doubt, we maintain our high standards and we try to keep a perfect balance between quality and price. By booking with us you are eliminating all intermediaries, who only want to earn a commission for the sale of the excursions.

Check our guarantee. If you find an excursion with the same characteristics as ours but cheaper, we will match the price. Guaranteed!

You just have to meet these conditions

• It has to be the same excursion
• In equal conditions
• In the same currency
• Price differences greater than $5 USD
• Price without taxes
• In the same holiday period

If you are part of a group vacationing in the Mayan Riviera, we have special prices for you, whether we give you a discount from the total price or make your excursion completely private to give you more control of the times and places to visit.

Designated Place of Meeting

In the specific case of Tulum, we only have a Pick-up service in a central area. As of today, the designated meeting place is in the opposite corner of the Super AKI.

The reason is very simple: due to logistics and scheduling, it's really complicated for us to have a pick up service in the hotel zone of Tulum. This would delay our excursion and would be an inconvenience for people coming from Cancun or Playa del Carmen.

However, there are exceptions such as if you are part of a group or if you're staying in a hotel that is in the area. So don't be afraid to ask, email us, I'm sure we'll find a way to solve this small inconvenience.

• The Pick-up is at the Super AKI
• If you have any questions regarding the location of your hotel, don't worry, call us and we'll help you.

Please read carefully what is included to avoid misunderstandings

In order to avoid misunderstandings, we try to be as specific as possible when it comes to explaining our tours. Mostly, we include the basic things you need to fully enjoy this activity, like round transportation, access to the archaeological zone, certified tour guide, buffet lunch, access to a beautiful cenote. Although some things are included, it is possible that you will see that some things are not included, and this is why we recommend to always carry cash just in case you need it.

• Round Transportation with air conditioning
• Professional drivers
• Buffet lunch (drinks not included)
• Access to the Cenote (lifejackets not included)
• Free time in the Cenote (Swimming)
• Access & Taxes to Chichen Itza
• Free time in Chichen Itza (Photos)
• Certified guide in Chichen Itza
• Early departures to see as much as possible
• Visit to the colonial city of Valladolid

Some things aren't included, we kindly ask that you read this list

Just like in any other part of the world, it's very likely that street vendors will try to sell you their products, and while this is a personal choice that you make based on your taste and budget, you are under no obligation to buy anything from them. Most of the things you need for this excursion are included. This is a list of the most common things that are not included, however, this list is not intended to be a complete description of all the things that are not included. It varies from person to person. If you have questions just follow this simple tip: if you can't find it in the 'Included' tab, then it is NOT INCLUDED. If you have any questions, email us, we can assist or give you some advice.

• Drinks at the buffet lunch
• Breakfast
• Umbrellas
• Lifejackets and Lockers at the Cenote
• Water or drinks on the bus
• There is an extra fee at Chichen if you take a very sophisticated camera or tripod, etc
• Souvenirs
• Photos
• Tips
• It's simple: if you can't find it in the 'Included' tab, then it is not included.

Recommendations on what to bring

There are certain things you need to bring with you to be more comfortable during the excursion. The heat in Chichen Itza is intense in certain months of the year, and because of this it is very important to bring as much sunscreen as possible, whether it is sunblock, hats, sunglasses, umbrellas, etc.

However, each person has different needs. If you have any medical condition that requires a special diet or medicine, it is the client's responsibility to bring whatever they may need in order to properly enjoy the excursion.

This is a list of what we believe are the most common things to bring to an excursion. Once again, this is not intended to be a complete list of all the things that you need to bring. Some other things are common sense, but if you have any questions please don't hesitate contacting us, we are here to help you.

• 100% charged phone
• Camera
• Cash
• Towels
• Swimsuit and a change of dry clothes
• Comfortable clothing, we do not recommend dark colors
• Comfortable footwear (sandals, sneakers)
• Hats, caps, umbrellas (the bigger better)
• Sunscreen
• Mosquito repellent
• Water
• Food or Snacks for the road
• Blanket to cover if you get cold on the bus
• Neck pillow
• Book, notebook or games to pass the time on the bus
• Small backpack
• Patience and a good attitude

All payment options are available

We basically have all possible payment options. With many of them, like PayPal, you have to pay in advance. If there are last minute reservations, the most suitable option is to pay in cash at the moment of pick up.

• Bank deposit (At least 2 days in advance)
• Electronic transfer (At least 2 days in advance)
• Payment with Credit Card (There is a charge of 4-5% if you use this payment method)
• PayPal (At least 2 days in advance)
• You can also pay in cash at the moment of pick up, if you feel apprehensive. You can pay in cash once you see the transportation and the guide, and confirm that this is real (Cash only) ***Restrictions Apply***

Each of the stops in our excursion, explained in detail

Please note: We reserve the right to modify the itinerary of the excursion if we consider it will enhance the experience for the majority of our customers. i.e. let's say it's high season and Chichen is crowded. We may go first to the Cenote, then lunch and, finally,visit the archaeological site. You will spend the same hours at the same places, only backwards. This is to avoid the crowds that gather at Chichen Itza, trust me, you'll have a great time.

Please note: There are unforeseen circumstances, like heavy rains, bus malfunctions, etc., that could prevent us from meeting the schedule, but this doesn't mean that we are not carrying out the excursion as promised. We need to make adjustments to have as many satisfied customers as possible. This information is for illustrative purposes only, however, we will do all we can to be on schedule.

Ever since we came up with the idea of Chichen-Itzatours.com, we made a commitment to be honest and to not hide information from our clients. It's a long day excursion, but it's definitely a must visit if you are in the Yucatan Peninsula. It's like going to Paris and not seeing the Eiffel Tower. So if your question is 'is it worth it? the answer is that with a little bit of patience and a good mood, yes, it definitely IS WORTH IT.

1. - As you can tell if you read the information on this website, we try to be as specific as possible. This is in order to answer every one of the concerns that our customers might have and to avoid misunderstandings, like 'BUT I THOUGHT THAT...'. Check other tours and you will see that they are not even remotely close to our level of attention to detail

2. A 10-11 hour excursion. Is it worth the effort? YES, it definitely is.

If you were in Peru, the first place that would come to mind would be Machu Picchu. This comparison is to show you that you can't miss the chance of visiting this Wonder of the modern world. There are good and bad things, but I recommend you to read the comments on TripAdvisor to have a better idea of what to expect.

Lastly, I take this opportunity to say that we have all possible combinations, Chichen included. if you would like to have control over the excursion to manage your times as you like, we have the Private Chichen excursion. If you want to just visit Chichen and return as soon as possible to Tulum, we have Chichen Express. We have everything covered, just send a message, our operators are there to help you.

Unfortunately there are certain restrictions

Unfortunately the archaeological site of Chichen Itza is not designed for people who cannot walk, most of the main buildings are relatively close, but the client must be able to walk, even if it is for a few metres inside the place.

Likewise, in order to swim in the cenote, you must know how to swim. Is mandatory rent a life jacket to better enjoy the place.

• To apply the payment on the day of the excursion it is only for groups of less than 4 people. If you make two reservations we cannot guarantee that you will go on the same transportation
• Not having circulatory problems, since the ride from Tulum to Chichen is about 2 hours long.
• Being on time. When one of our clients is late we have to wait for them and this results in delays for the rest of the clients.
• The soil in Chichen is uneven, and there are tree roots and gravel, so it is not recommended for people in wheelchairs.
• Visitors must know how to swim in order to enter the cenote (Renting a lifejacket is mandatory)
• It is not recommended for small children
• Being physically and emotionally well
• People under 18 years old must be accompanied by an adult / guardian
• Being able to walk, even if it is for short distances
• It is strictly prohibited to climb the ruins at Chichen Itza (due to conservation purposes)
• Drones or tripods are not allowed at the archaeological zone. For more information, email us.

We only ask you to let us know if you are not going to be able to show up for some reason.

We are aware that there are some things that we can't control, such as health issues, changes in mood, bad weather, etc.

Basically, all we ask is that you let us know as soon as you can if you are not going to be able to take the tour, this is to avoid making the trip to pick up someone who is not going to show up.

There are no cancellation issues if you made a personal reservation, however, if your group requires private transportation that needs advanced reservation, we follow these guidelines

• No penalty up to 24 hours before
• No show surcharge of 100%