Chichen Itza Tour from Tulum

Our expert guides

Julio - Get your questions answered by Julio, your local expert in Tulum

We work exclusively with federal guides certified by SECTUR (NOM-08-TUR-2002) and endorsed by INAH. Their extensive experience at Chichen Itza ensures profound knowledge, but it is their charisma and passion that turn a simple walk into a human experience you will remember forever

Hello! I'm Julio. I've spent years traveling the route from Tulum to the heart of the Mayan world, and I know that planning this trip can bring up a few questions. I've put together the most common questions travelers ask me right before booking to help you plan your day stress-free. Take a look, and if you have any other questions, I'm right here to help!

Do I need to pay a deposit or pay in advance to book the tour?

I know exactly how it feels in the 'Wild West' of online sales it can be nerve-wracking to enter your card details before you even travel. That's why we do things differently: if your group is 4 people or less, you don't have to pay a single cent in advance

Your word is enough for us. Go ahead and book your spot today without spending a penny upfront you'll pay in full on the morning of the tour, right before you hop on the transport at our Tulum meeting point. We accept cash (which is the simplest and cheapest way) or Visa and Mastercard. We want you to feel completely safe so you can focus on enjoying this Wonder of the World. It's an honor to lead you on this journey!

Why is the meeting point at Super AKI instead of picking me up directly from my hotel in Tulum?

To be completely honest, we do this to protect your vacation time. Tulum has grown tremendously, and its beautiful boutique hotels are scattered across the Hotel Zone, Aldea Zama, La Veleta, and jungle areas

If we did door-to-door pick-ups at every hotel, you'd spend up to two hours circling through traffic or on unpaved roads before even hitting the highway to Chichen Itza. Nobody wants to start their adventure that way!

By meeting at a central, safe, and easily accessible location like Super AKI, we can board quickly and head straight to the archaeological site. Plus, this spot offers a great advantage for you: it's the perfect chance to use the ATM, visit the restroom, or pick up last-minute snacks, water, and sunscreen before we hit the road. Less time stuck in traffic means more time enjoying the Wonder of the World!

What's the best payment method on the day of the tour? (Do you accept cards?)

Yes, we accept credit cards (Visa or Mastercard), but to be completely transparent with you, we always recommend paying in cash, either in Mexican Pesos or US Dollars

The reason? We want to help you protect your travel budget. Bank terminals charge an additional commission of between 4% and 5% for every card transaction. By paying in cash, you completely avoid these bank surcharges and make your money go much further

What time is the departure from Super AKI, and approximately how long does the activity last?

Our meeting time outside Super AKI in Tulum is generally between 8:20 AM and 8:50 AM (we will confirm your exact time upon booking). We recommend being strictly on time so we can make the most of the day and head straight out for the adventure

As for the duration, please keep in mind that this is not a quick visit. Fully exploring this Wonder of the World requires a full day of your vacation. The total activity lasts approximately 10 hours. The drive via the Coba-Valladolid route takes about 2 hours each way. As locals, we are always transparent: these times can vary slightly due to traffic or roadwork, but we guarantee that the journey is absolutely worth it once you stand face-to-face with the majestic Pyramid of Kukulcan

An amazing week is ahead of us! From Tuesday through Saturday, we're looking at clear skies perfect for exploring the archaeological site worry-free. The only thing to watch out for is Sunday and Monday, when the forecast shows a chance of isolated showers. My expert tip: if your schedule is flexible, book your visit between Tuesday and Saturday to enjoy the ruins with the best possible weather

You can't miss it!

Did you know this bucket-list destination is the crown jewel of the Riviera Maya? It truly is one of Mexico’s most iconic locations

This trip is incredibly educational and fun at the same time it's truly an iconic monument! During this visit, you'll have the chance to capture one of the best photos of your entire vacation in front of the Great Pyramid of Kukulcan

If you're on vacation and haven't visited this enigmatic place yet, it's a true must-see just like the Statue of Liberty in New York. It's one of those iconic landmarks you simply have to experience at least once in your life

Exploring a Yucatan cenote: Take a splash in crystal-clear waters!

We will also visit a spectacular cenote called Noolha. You'll have the chance to swim inside, with light streaming in through the collapsed roof and the water glowing below. The water is a bit chilly but manageable you'll get used to it after a moment. It's a "don't miss it" experience; don't pass up the opportunity, as it is incredibly refreshing!

We'll spend about 1 hour at this location. By the way, the entrance fee is included in your price, along with access to all facilities like restrooms, changing rooms, showers, etc. (Lockers and life jackets are available for an extra fee.)

Yucatan Buffet: A gastronomic trip across the peninsula

Included in the price is a traditional meal, where we'll visit a restaurant to taste the regional cuisine of this part of Mexico. There are several options available, such as pork, chicken, fruit, salads, desserts, etc. Note: Drinks are not included. It's the perfect way to recharge your energy!

Colonial Valladolid: A charming express stop

Our final stop is the colonial city of Valladolid, founded by the Spanish in the 1500s as a replica of their own city back home. It's a unique place with a beautiful central park and an ancient church. Seeing the local Mayan people gathered around the church square is a truly remarkable sight to behold

• Drinks during lunch
• Life jackets at the cenote
• Souvenirs
• Tips and gratuities

One of the advantages of meeting at Super AKI is that you can buy last-minute items such as

• Sun hats / Caps
• Sunscreen
• Bug spray
• Water
• Snacks for the road

And the essential items you should bring are

• Phone for photos
• Cash for small purchases
• Towel
• Swimsuit
• Light and comfortable clothing (Light colors are preferred due to the sun)
• Sneakers and sandals

The easiest and most affordable way to pay is in cash on the day of the excursion. However, you can also pay with a credit card; please take into consideration that there is a 4-5% surcharge for bank commissions (Visa or MasterCard only)

If you wish to pay in advance, the best way to do so is through our website

If you are a group of 4 people or fewer, you don't need to pay anything in advance; you can pay on the day of the excursion. In this case, there is no cancellation policy

All we ask is that if you are unable to attend, please let us know as soon as possible

If your group consists of more than 4 people, please send us a WhatsApp message. It's very likely that a deposit will be required to guarantee your attendance

If you are a group of more than 4 people and have paid a deposit, the following criteria apply

• Full refund if you cancel at least 24 hours in advance
• No refund for cancellations made less than 24 hours in advance (Only for groups of more than 4 people)
• No refund for no-shows

Unfortunately, the archaeological site is not designed for individuals with mobility issues. While most of the main buildings are relatively close to each other, it's necessary for guests to be able to walk, even if only for short distances within the site

Similarly, to swim in the cenote, basic swimming skills are required. The use of a life jacket is mandatory to better enjoy the experience

• Payment on the day of the excursion applies only to groups of fewer than 4 people. If you make two separate bookings, we cannot guarantee that you will be on the same bus
• No circulatory or heart conditions
• Be punctual at the meeting points designated by the tour guides
• The archaeological site has uneven terrain, roots, and gravel; therefore, it is not recommended for wheelchairs
• Basic swimming skills are required to enter the cenote
• Minors (under 18) must be accompanied by an adult or guardian
• Must have the ability to walk, even if only for short distances
• Climbing on the ruins is strictly prohibited

1. Do you offer pickup directly from my hotel door?

The meeting point is outside the entrance of Super AKI at 08:30 AM.

Unfortunately, we do not offer a pickup service. If you would like to be picked up at your hotel, please check this other excursion, which includes Cenote Ik Kil and Cenote Suytun.

2. Is the pickup time the same if my accommodation is in the Hotel Zone, Aldea Zama, La Veleta, or Downtown?

Regardless of whether you are staying in the Hotel Zone or Downtown, the meeting point is always outside Super AKI. If being picked up is very important to you, please check this option: Cenote Ik Kil + Cenote Suytun

3. How long is the total travel distance to the archaeological site?

The round trip takes approximately 2 hours each way. Please keep in mind that the total travel time alone is about 4 hours.

You can find more information at this link: How long does an excursion last?

4. What kind of dishes are offered in the included buffet?

We serve typical regional food from Yucatan. The main options available are:

• Cochinita pibil (Slow-roasted pork)
• Pollo pibil (Slow-roasted chicken)
• Spaghetti
• Rice
• Beans
• Salads
• Fruit

5. Are there food alternatives for vegetarians, vegans, or individuals with food sensitivities?

There are some vegetarian-friendly selections available, such as rice, beans, spaghetti, salads, and fruit. However, the buffet is not specialized in vegetarian cuisine. If you require more options, please contact us, as we offer premium tours where the buffet provides a wider variety

Regarding allergies, it is the guest's responsibility to ask if a dish contains any ingredients they may be allergic to; if so, they must refrain from eating it. To discuss this in further detail, please send us a message