Excursion to Chichen Itza from Riviera Maya

Best price Guarantee

www.chichen-itzatours.com shows the best price for all online reservations, offering our best price guarantee. In the event that you find an excursion with the same characteristics as ours but with a lower price in any online store, we will match that price.

Keep in mind that the price must be the same including taxes. We will not take into consideration miscalculated prices.

To be eligible for our Best Price Guarantee, the difference in price should be higher than 50 MXN and in the same currency. Lower differences in price will not be considered. *Claims for Best Price guarantee can only be made by the person who made the reservation. Only the person whose name is on the reservation can claim our Best Price Guarantee.

You just have to meet these conditions

• It has to be the same excursion
• In equal conditions
• In the same currency
• Price differences greater than $5 USD
• Price without taxes
• In the same holiday period

In addition, we have itineraries and packages designed for groups of all kinds. Email us and we'll tell you all we can do for you.

We have all forms of communication, from the traditional phone call or Email, to new apps like WhatsApp, Facebook and accounts on most social media platforms.

Meeting place

We'll try to pick you up at the comfort of your accommodation facility ***Restrictions Apply***

To offer you a better service, and because we aspire to make things easier for you, our meeting places will be, in most cases, at the lobby of your accommodation facility.

One of the requirements is that the pick up cannot be at condominiums, because they are sometimes difficult to locate. However, if you need advice, you can email us.

• The Pick Up schedule is based on the location of your hotel
• If we can't find your hotel, we'll select the closest location to you (call us or send us an email)
• If you have any doubts concerning the location of your hotel, don't worry, you can call us and we'll assist you.

We include

We want to be very specific in order to avoid misunderstandings

We don't want to miss the chance to mention what is included in our excursion to Chichen Itza from the Mayan Riviera. We want to be as specific as possible to avoid any possible misunderstandings. Just like some things are included, there are some others that are not included.

Bringing cash is an excellent idea, just in case you need it.

• Round trip transportation on air-conditioned vehicles.
• Professional drivers
• Buffet lunch (drinks not included)
• Admission to the Cenote (Lifejacket not included)
• Free time in the Cenote (Swimming)
• Access & Taxes to Chichen Itza
• Free time in Chichen Itza (pictures)
• Certified tour guide in Chichen Itza
• Early departures to see as much as possible
• Visit to the colonial city of Valladolid

Some things are not included

During the excursion, just like in any other part of the world, you will find several options to choose from when it comes to shopping, from handcrafts, to pictures, even tips, etc.

This is not a detailed description of all the things that are not included, because it would be very long and boring, but if you have any questions just follow these guidelines. If you can't find it on the Included tab, then it means it's NOT INCLUDED. However, email us, we are here to help you.

• Drinks at the buffet lunch
• Breakfast
• Umbrellas
• Vests and Lockers at the Cenote
• Water or drinks on the bus
• There is an extra admission fee in Chichen if you bring a very sophisticated camera or tripod.
• Souvenirs
• Photos
• Tips
• If you can't find it in the 'included' tab, it is not included.

What should I bring to the Excursion to Chichen Itza from my hotel in the Mayan Riviera?

We have the option to swim in a cenote, so a swimsuit, a change of dry clothes and a towel would come in handy. Besides, consider that we are in the Yucatan forest, so the heat can be very suffocating during the summer. We recommend our clients to be prepared. You can also bring other things to entertain yourself on the bus ride.

Please note: It is important to clarify that there aren't hospitals near the area, therefore, people who are under medical treatment or that suffer from any medical condition must bring everything necessary for the proper care of their bodies. People who are on a special diet should know that the buffet lunch has different options, but it may lack foods that you consider important, so it would be a good idea to bring what you consider indispensable.

• Fully charged phone
• Camera
• Cash
• Beach towels
• Swimsuit and a change of clothes
• Comfortable and fresh clothing, we do not recommend dark colors
• Comfortable footwear (sandals, sneakers)
• Hats, caps, umbrellas (the bigger better)
• Sunscreen
• Mosquito repellent
• Water
• Lunch or Snacks for the road
• Blanket (in case it gets chilly on the bus)
• Neck pillow
• Book, notebook or games for the bus ride
• Small backpack
• Patience and a good attitude

Basically, you can choose any payment method

We have all payment options available, from electronic transfers to payment in cash at the moment of the excursion. But please keep in mind that if you make a short notice reservation it will be easier if you pay in cash. You can pay with a credit card but just remember that there is a fee due to administrative costs.

• Bank deposit (At least 2 days in advance)
• Electronic transfer (At least 2 days in advance)
• Credit Card Payment (with a 4-5% extra charge)
• PayPal (At least 2 days in advance)
• If you don't feel confident, you can pay in cash when we pick you up. You can pay once you see the vehicle and the guide, and confirm that this is real (Cash Only) **Restrictions apply**

Detailed information of each of the stops of the excursion

We reserve the right to alter and/or modify the itinerary based on the need to provide a better service, due to unforeseen circumstances, or to replace the excursion when it is required, without altering the agreed services.

Don't forget that all times listed in this section are estimated. Though the times can vary due to unforeseen circumstances, rest assured that we will do our best to comply with them, but we list them for illustrative purposes only.

We want to be clear regarding our descriptions because that way we will be more professional

1.- Transparency and accuracy are the characteristics that set us apart. Compare prices, quality and professionalism and you will see that our competitors are light years behind from offering detailed excursions as ours, just to give you an idea of how professional we are.

2.- The excursion lasts 12 hours, at least. Is it worth it? Of course YES, IT IS.

One of the advantages of this being an all-day excursion, is that for a shockingly low price, we'll keep you busy the whole day, avoiding any extra expenses on other activities. Remember there's a reason Chichen Itza is considered to be one of the wonders of the modern world. Don't hesitate, book with us, seats sell fast!

If you want to spend more time in Chichen Itza, don't worry: with our Chichen Express excursion we spend 3 hours at the site. If you want to arrive early, we have an excursion called Chichen Itza Small Group Tour. We have all possible options, send a message by WhatsApp, we are here to help you.

There are some issues to take into account before booking this excursion

Factors like times, distances, heat, and long walks should be taken into account. Overall, any person who is in good health can take this excursion. Read the following information.

• To apply the payment on the day of the excursion it is only for groups of less than 4 people. If you make two reservations we cannot guarantee that you will go on the same transportation
• Not having circulatory problems, since the ride from Riviera Maya to Chichen takes from 2-3 hours
• Please be on time. When one of our clients is late we have to wait for them and this results in delays for the rest of the clients.
• The soil in Chichen is uneven, and there are tree roots and gravel, so it is not recommended for people in wheelchairs.
• Visitors must know how to swim in order to enter the cenote (renting a lifejacket is mandatory)
• It is not recommended for young children
• Being physically and emotionally well
• People under 18 years old must be accompanied by an adult / guardian
• Being able to walk, even if it is for short distances
• It is strictly prohibited to climb the ruins at Chichen Itza (due to conservation purposes)
• Drones or tripods are not allowed at the archaeological zone. For more information, send a message by WhatsApp.

if for some reason you can't join the adventure, don't worry, we only ask you to let us know.

Health issues, fatigue, etc. are circumstances we can't control, and we understand that unforeseen circumstances can force you to miss this excursion. However, we only ask you to let us know as soon as possible so we don't lose money

We don't have a penalty for cancellation. We only have certain conditions for private groups, and this is because they made a reservation and a van was already waiting for the group.

• No penalty up to 24 hours before
• No show surcharge of 100%