Entrance fee and taxes to Chichen Itza are included on the price
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Chichen Itza Tour from Cancun
Being on vacation in Cancun and not visiting Chichen Itza would be like going to Paris and not seeing the Eiffel Tower. This is something that can be easily done with our excursion to Chichen Itza from Cancun, because we pick you up from the comfort of your hotel, offering a round trip on air-conditioned vehicles.
Arriving to Chichen Itza via our Chichen Itza tour from Cancun is a truly unique experience. Because of its history and architecture, visiting one of the new seven wonders of the world is something magical that everyone should do in their life.
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Why Chichen Itza
Chichen Itza is located 280 km from Cancun, which makes it a pretty accessible site, you just have to take into consideration that it will be a 3-3.30 hour ride, approximately. A lot of people have asked us: is it worth it? and the answer is Yes, definitely.
This is a well-deserved and long awaited trip, and you'll forget everything as soon as you arrive and see the Kukulcan Temple and its indescribable, mesmerizing beauty, which makes you truly appreciate how much beauty and history you can find in Mexico. In more than one occasion we have witnessed people who have dreamed all their life to be in this place full of mysticism, but once you're past the first impression and the 'I can't believe i'm here' thought, you will continue with the guided tour, which will be helpful to understand everything you see, all the things that inspire you to walk under the sun to El Castillo (the Main Temple), the Ball Game Field (where the mayan twins used to play against the gods) and the Mayan Warriors Temple.
If you ever decide to spend your vacation in Cancun, we urge everyone to visit Chichen Itza.This tour will meet and exceed all your expectations,because it includes a visit to other spectacular places, such as an amazing cenote. It also includes a buffet lunch and a visit to the colonial city of Valladolid, where you'll be able to see the current coexistence between the indigenous mayans with the rest of the world. All this for a fair price, so it will be hard to say no. You just have to wake up early in order to arrive as early as possible, before the temperatures rise, and the crowds gather.
Take a look at this comment from our guests: "Once you arrive, you'll walk on a one-way path between trees that provide little shade, until you see a big plaque indicating that this is one of the seven wonders of the world. Then,from the other side emerges one of the most beautiful and unimaginable temples that we've been fortunate enough to see: The Castle of Chichen Itza". At last, Chichen Itza is before our eyes. I was overcome with excitement! My eyes filled with tears, that image we've seen so many times in photos and now, there it was, before us! Full of history, and an incredibly interesting tour! a must visit!"
When you see the Kukulcan in all its glory, you know amazing things must have happened to reflect such mysticism on a stone building. The same monument you've seen so many times in books and heard from other people's experiences, the one you thought was impossible to visit.
We visit other places
The price alone is worth the visit to Chichen Itza from Cancun. However, having come this far after spending a full day of your vacation, you will see one of the most beautiful cenotes of the region, where you’ll be able to swim and cool off after a long day of walking under the sun in Chichen Itza. In addition, a delicious buffet lunch will please your palate. Everything is, of course, included in the price. To top this perfect day off, we'll stop by one of Mexico's magic towns. In Valladolid, you'll have the opportunity to learn first-hand the mergers concerning the different mixture of races, such as the mayan and spanish. You will also find a colonial church, a lovely park and lots of indigenous mayans around you selling their crafts.
This will be the first thing you remember once you get back home.
As you may have guessed if you've come this far, we are the most comprehensive tour of Chichen Itza from Cancun with the best, and most importantly, fairest price in the market. This doesn't affect the quality of our excursions, since we are the direct operators of the tour. When you book with us, you are eliminating the intermediaries, something that your wallet will thank you for.
We also have one of the most comprehensive blogs, in it you'll find very useful information to make your visit to Chichen Itza more pleasant, with maps, apps, audio recordings, tips and advice, such as:
- chichen itza tours from playa del carmen
- chichen itza and cenote tour
- cancun to chichen itza bus
- chichen itza private tours
- chichen itza tours from riviera maya
- chichen itza entrance fee
- chichen itza from tulum
- chichen itza tickets
We don't hold anything back, we share all the advice possible to make you a Chichen Itza expert.
I take this opportunity to share the different activities we offer from different tourist destinations
- chichen itza tour from playa del carmen
- chichen itza tour from riviera maya
- chichen itza tour from tulum
- chichen itza tour from cozumel
- chichen itza tour from merida
- Excursion to Chichen Itza
Lastly, if you found this information helpful we would like to ask you a huge favor: please like us on Facebook
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We guarantee the lowest price in the market.
We at www.chichen-itzatours.com are the direct providers of the excursion, which allows us to offer the lowest price in the market without affecting the quality of our tours.
This gives us confidence and enables us to guarantee the lowest price in the market. If you find a cheaper tour with the same characteristics as ours, we'll match it! GUARANTEEDYou just have to meet these conditions
- It has to be the same excursion
- In equal conditions
- In the same currency
- Price differences greater than $5 USD
- Price without taxes
- In the same holiday period
Likewise, if you are part of a group that is looking for an excursion, we have special offers all year round, just call or send us an email or a WhatsApp message.
- Kids Price $1000 MXN
- Special prices for latins
- Hablamos español / castellano
- Excellent service
- Kids Price $50 USD
- BEST price on the market
- Warranty against bad weather
- Promotions for groups
- Kids Price $50 EUROS
- European Standards
- We speak your language
We pick you up from your hotel.
In the vast majority of cases, we have a Pick Up service in every hotel in Cancun's downtown and hotel zone. This shows our vision and willingness to carry out our excursions. We want your vacations to go as smoothly as possible, and we'll try our best for you to avoid the inconvenience of moving around to catch your excursion. It's uncomfortable, it takes time and it also represents an additional cost for you.
The only way that we wouldn't be able to pick you up would be if we can't find the hotel or if it is in a difficult-access area. For more information, please send us an email.
- The Pick Up schedule is based on the location of your hotel
- If we can't find your hotel, we'll select the closest location to you (call us or send us an email)
- If you have any doubts concerning the location of your hotel, don't worry, call us and we'll assist you.
What is included?
We have to be very explicit about what is included in our excursions in order to avoid misunderstandings. We try to cover the basic needs to carry out the excursion; however, it is always a good idea to carry cash with you because you never know what you may need. Please, check what is not included
- Round trip transportation on air-conditioned vehicles.
- Professional drivers
- Buffet lunch (drinks not included)
- Access to the Cenote
- Free time in the Cenote (Swimming)
- Access & Taxes to Chichen Itza
- Free time in Chichen Itza (pictures)
- Certified guide in Chichen Itza
- Early departures to see as much as possible
- Visit to the colonial city of Valladolid
There are a few things to take into consideration
There are certain things that are NOT included in our trip. We like to be open and explain everything with as much detail as possible to avoid surprises or extra fees. This is a list of the most common things but, overall, if you can't find it on the included tab, then it means it is not included. Either way, you can write us an email and we'll write you back with a few tips or suggestions.
- Drinks at the buffet lunch
- Vests and Lockers at the Cenote
- Water or drinks on the bus
- Extra admission fee to Chichen if you bring a professional camera or a tripod.
- If you can't find it in the included tab, it is not included.
What To Bring
What should I bring
It's your first time visiting Chichen Itza and you don't know what to expect? Well, in this section you'll find the most important things you should bring with you to spend a great day. However, every person has different needs, and it is the client's responsibility to bring all the specific items they may need, such as medicines or special foods.
- Fully charged phone
- Beach towels
- Swimsuit and a change of clothes
- Comfortable and fresh clothing, we do not recommend dark colors
- Comfortable footwear (sandals, sneakers)
- Hats, caps, umbrellas (the bigger better)
- Mosquito repellent
- Lunch or Snacks for the road
- Blanket (in case it gets chilly on the bus)
- Neck pillow
- Book, notebook or games for the bus ride
- Small backpack
- Patience and a good attitude
We accept all forms of payment
One word that defines us is 'flexibility'. We accept all payment forms. Check this list
- Bank deposit (At least 2 days in advance)
- Electronic transfer (At least 2 days in advance)
- Credit Card Payment (with a 5% extra charge)
- PayPal (At least 2 days in advance)
- If you don't feel confident, you can pay in cash when we pick you up. You can pay once you see the vehicle and the guide, and confirm that this is real (Cash Only) **Conditions apply**
1. Will you pick me up from my hotel lobby?
Yes, in 90% of cases we will pick you up, you only need to meet certain requirements such as; the hotel is on our routes, that it has access from the road, and that they let us in.
Send us an email with the name of the hotel and we can gladly confirm the estimated time that we will pick you up.
2.- I am not staying in a hotel, I am in an Airbnb, where is the meeting place?
We do not have a pickup in condominiums / Airbnb because we have done it before and it takes a lot of time looking for those addresses, but do not worry we can designate a nearby place where there is no such problem.
3. - Can I choose my pick up time?
No, unfortunately there are already pre-established schedules and commitments made with other participants and it is not possible, only if the excursion is private, that would apply.
4.- What time will you pick me up?
It depends on the hotel, but the schedule is between 06:30 - 07:50 am for hotels in Cancun
5.- What kind of vehicle will you pick me up in?
I cannot tell you exactly, it depends what is available for the day. In 90% of the cases it would be in vans, however there may be the option of picking you in a bus it depends a lot on our operations, and how many reservations we have for the day.
6.- How will I be able to identify you?
It's easy, we will have your name on a service sheet with your reservation information and the amount due.
7.- Are you sure you will pick us up?
Guaranteed, in fact, we have an option in which you can pay the full amount at the time they pick you up. You do not have to pay anything in advance, that way if we do not pick you up we do not make any money, it is obligatory that we pick you up.
8.- I'm running a little late, can you wait for me?
It depends on how many reservations we have, we usually give a tolerance of 5 minutes, however it cannot always be done. We recommend calling customer service at (+52) 987 112 9491 where they can give you options as to what can be done. We recommend being punctual to avoid pickup problems.
9.- I am at the meeting place but I do not see the van, what should I do?
You can speak to customer services at (+52) 987 112 9491 they will inform you where the truck is, sometimes there are delays due to heavy traffic or because in a previous place people did not arrive on time. We will keep you informed.
1.- What should I do if I can’t print my confirmation receipt?
It does not matter, what is most important is that your name is on the order of service and that the amount you pay is the same as that of the driver.
2.- Can I show my receipt from my cell phone?
Yes, without any problem.
3.- What type of clothing or shoes do you recommend me wearing?
Comfortable, light clothing and footwear, tennis shoes is an excellent option and sandals for the cenote part.
4.- Do you have lockers available?
No, unfortunately we do not have this service, it is the client's responsibility to always be aware of their personal things.
5.- Which days have fewer people in Chichen Itza?
In Chichen Itzá there are almost always people, the best days are during the week, Sundays are typically a very busy day. During vacation time such as the end of the year, Easter or summer holidays there are people every day, it is important to be prepared in that aspect.
6.- Can I bring food for my baby?
Yes, without any problem.
1.- What is included with my reservation to Chichen Itza from Cancun?
- Round-trip transportation
- Entrance fees into Chichen Itza
- Certified guide who is an expert in Mayan civilization
- Visit a beautiful cenote
- Buffet lunch (drinks not included)
- Visit to the magical city of Valladolid
2.- Are the life vests and lockerd included at the cenote?
No, unfortunately life jackets are not included in the package price, if you don't know how to swim we recommend that you rent one to make yourself more comfortable in the water. Lockers are not included, it is your decision whether you want to rent one or not.
3.- Are drinks included in the excursion?
No, we have a buffet lunch included, where you can eat as much as you want, but the drinks have to be paid separately and are not included in the package price.
4.- Why is the tour so long?
Due to the distances, Chichen Itzá is in the neighboring state of Yucatán and getting there takes approximately 3-4 hours one way, and all depends on weather or traffic conditions. We have shorter options such as Chichen Express but at a different price, please send us an email for more information.
1.- Can I pay by credit card?
Yes, but please take into account that only VISA and MasterCard are accepted, we do NOT have American Express terminals. There is an increase of 4% of the total price for administrative expenses. It is advisable to carry cash for anything that you may want to purchase since in certain establishments they do not accept credit cards.
2.- Can I pay for everything in cash when you pick me up?
YES, in fact, it is the most recommended form of payment, we accept pesos mxn, dollars and euros.
3.- What is the price for adults?
$55 USD per adult, however, there may be increases without prior notice, please send us an email to get the updated price.
4.- What is the price for children?
$50 USD per child ages 3-10 years old. Under the age of 3 it is considered an infant and does not pay, but it does not have a guaranteed seat in the transportation and will need to ride on your lap.
5.- Do you have special prices for seniors, locals, people with disabilities, or travel agents?
Yes, if they are elderly, we need an INAPAM card, and if they are travel agents, an IATA card, if they are people who live in the area, it is necessary to present their INE credential issued by the Mexican government that indicates that they are people living in the area.
The price that they will be given is the children's rate.
6.- Do you have any promotions available?
Of course, if you have a group of 7 people or more discounts apply, send us an email saying there are promotions all year round.
1.- Can I bring small children?
Yes, although it is not highly recommended, because the time on the bus makes them irritable, but we have taken small children before and we have no problems with it.
2.- Someone in my group is in a wheelchair. Can they participate?
If you can walk, even if it is short sections it is possible, however, you may not be able to do the complete route because in Chichen Itzá there are no pathways for wheelchairs, there are slopes, gravel, roots , an unpaved path.
3.- I do not know how to swim, can I enter the cenote?
Yes, but we recommend you rent a life jacket (not included) for your comfort and safety, there are lifeguards, but it is your responsibility to enter the cenote at your own risk.
1.- How do I make a reservation?
Send an email with the following details
- Complete name
- Excursion you would like to take
- Hotel where you are staying
- Number of people
- Date of the excursion
2.- Will you send me a confirmation receipt?
Yes, once you agree with the itinerary and the pickup time, we will send a receipt to your email where everything is explained, what you have to pay, meeting place, things to bring, etc.
3.- What hours are customer service agents available?
We are available 24 hours a day, however, the hours in which we guarantee service are
- Monday to Friday from 7:00am – 10:00 pm local time
- Saturday and Sunday from 7:00 am – 8:00 pm local time
4.- Do I need to make the reservation in advance?
Yes, the latest that we accept reservations is one night before the excursion. We do not accept reservations for the same day.
We close reservations at 10:00 pm
5.- Can I transfer my ticket to someone else?
Yes, as long as you let us know in advance
6.- Can I change the date of my reservation?
Yes, you can make any changes you want when it comes to dates, however, it has to be done at least 1 day in advance.
7.- I am not feeling well, can I cancel?
Yes, we are a sensitive company, we only ask you to notify us as soon as possible at any time so that we do not waste time going to pick you up if you are not going to show up.
8.- What are your cancellation and refund policies?
If it is a normal reservation there are no penalties for no show, only if it is a private excursion if the following criteria apply
- 100% refund with 24 hour advance notice
- 50% refund with 12 hour advance notice
- No show, no refund
9.- If it is raining can I cancel or change the date?
Yes, just do not get on the transportation and let us know that you want to reschedule your visit for another day.
10.- How much time in advance can I make my reservation?
The sooner the better, it is ideal at least 2 days before the departure of the excursion. However, we can also take reservations up to one night before the departure of the excursion, only until 10:00 pm local time.
We do not take reservations for the same day, due to logistic issues.
Our Chichen Itza Excursion STEP BY STEP
Important: There is a possibility that the excursion itinerary is inverted, for example: Cenote - Lunch - Chichen - Valladolid. Even though you'll visit the same places and spend the same hours there, sometimes we make this decision to make your trip more enjoyable if both Chichen and the Cenote are crowded. This decision is based on different factors concerning logistics, weather conditions or security reasons.
Important: All times are estimated. There are factors beyond our control, like people who are late, heavy traffic coming from or going to Cancun, road incidents or flat tires. Although the schedule presented is for illustrative purposes only, and times can vary, we will do everything we can to meet the schedule.
At first I had my reservations about posting the itinerary, because this is a day-long excursion, but I would like to explain two things.
1.- We want to be clear from the beginning to avoid misunderstandings. See if other excursion operators elaborate on their tours with as much detail as us. We speak with the truth, but we understand if you decide to go on another tour.
2. Is it worth spending all day on this excursion? the answer is a resounding YES!
Read the reviews on TripAdvisor, You'll visit a place comparable to the Eiffel Tower in France, Machu Picchu in Peru or the Great Wall of China, without a doubt. Besides, if you think about it, staying at your hotel means you'll spend more time shopping or doing other activities. We'll keep you entertained all day long and, most importantly, at the end of the day you'll go to sleep happy and glad for all the things you saw, heard and felt, all for an INCREDIBLE price!
Check the itinerary and, if for some reason, it doesn't adjust to your needs, we have all options available. If you would like to spend more time at Chichen's archaeological site, you can choose from Chichen Express or Chichen Private Tour. If this is not within your budget, we can meet you at Chichen and, once you arrive, we can sell you a package that includes tickets, buffet lunch and a tour guide at the site. I can assure you that it will be more affordable than buying it independently
PickUps atMeeting points
During this time we will be picking up our passengers. We have predefined routes, and the Pick Up time is based on the location of your hotel.
A stop to use the bathroom and Stretch your legs
This stop is for the passengers that may need to use the bathroom and stretch their legs. There are also options for breakfast (not included) and, if you brought food, you can eat it here. Lastly, during this stop we will be accepting credit card payments and giving change to people who may need it.
Visit to Cenote
After two hours in Chichen you might want to swim in the freshwater cenote, a breathtaking place of vertical walls, where we'll spend approximately an hour. Don't forget to bring your swimsuit and beach towel!
Enjoy a regional BUFFET MEAL
Enjoy the gastronomic delights of the region, we have options for almost every taste!. With the buffet lunch you'll be able to eat as much as you want, but we would like to ask you not to waste food. Finally, it is worth mentioning that drinks are not included and they must be paid for in cash at the moment of the order.
Arrival to Chichen Itza
2 hour visit to the archaeological site of Chichen Itza. 30-45 minutes of guided tour with a certified guide. 1h15 min of free time to explore the place, take pictures, etc. Trust me, it's more than enough time to explore the site, but we have more options if you would like to spend more time in Chichen. Just write us an email, we are happy to help you!
Visit to the Colonial city of Valladolid
An opportunity to visit a beautiful magical town called Valladolid, a colonial church, and a picturesque park. You'll also have a chance to admire the indigenous mayans in their everyday activities and see their crafts.
Return trip to Cancun
We return to Cancun without intermediate stops, so you can rest and have an emotional summary of everything you experienced during the day
Arrival to Cancun
The arrival time at your hotel is between 08:00 and 09:00 pm in the area of Cancun
There are some restrictions
Unfortunately there are certain restrictions due to security issues
- To apply the payment on the day of the excursion it is only for groups of less than 4 people. If you make two reservations we cannot guarantee that you will go on the same transportation
- This excursion is not recommended for people with circulatory problems as this is a 2-3 hour trip
- It is very important to be on time, because waiting for someone who is late can result in a long delay that would affect the rest of the passengers.
- This excursion is not recommended for people in wheelchairs due to the conditions of the site (you’ll find slopes, tree roots and gravel)
- You must know how to swim in order to enter the cenote (If you don't know how to swim, we recommend wearing a life-jacket)
- This tour is not recommended for small children
- It is important to be well physically and emotionally
- People under the age of 18 must be accompanied by an adult or guardian
- You must be able to walk short distances
- It is strictly forbidden to climb the ruins at Chichen Itza (due to conservation purposes)
- Drones and tripods are not allowed at the archaeological site. For more information, send us an email.
Basically just let us know if you are not coming ASAP
We understand that there are situations we can't control such as accidents, personal problems and health issues. We understand that some things can happen but, in order to avoid wasting resources, we would like to ask you to let us know of any situation that could compromise your trip as soon as possible.
This only applies to groups that request private transportation
- No penalty until 24 hours before
- Cancellation fee of 50% if you cancel 12 hours before.
- No-Show cancellation fee of 100%
ReviewsLeave a review
"Visiting this UNESCO world heritage site was one of the highlights of our trip to Mexico. Go with a guided tour which can explain all of the intricate architecture and religion around the ruins. Bring an UMBRELLA, hat, sunscreen and a fan! You will burn like a crisp and sweat in places you didn't know you could sweat. I've never been hotter in my life, but that's what we get for visiting in August. It was worth it and I'd still do it again. There are vendors lining the outskirts of the site and they will constantly pester you to buy things if you make eye contact. Just ignore them and focus on the ruins which are truly awe inspiring. A must-see."
"Bucket list, Chichen Itza, CHECK!"
"My husband and I went to Chichen Itza during our trip to Cancun. It was utterly breathtaking! we were some of the only English speaking folk on our bus, and got hooked up with an English guide away from our group. We were so glad we did, because he turned out to be one of the archeologists that work on excavating the site!! He was so knowledgable and took us around the entire park instead of just to a few of the buildings. I learned so much and recommend everyone check this out if you love history!"
"This Magical place will captivate your mind and soul, Kukulcan Piramide fortunately is still well preserved and wasn't desecrated like other pyramids to build Churches. The site as a Whole has a magical feeling of peacefulness and mixed emotions this trip was a soul searching trip"
"Awesome place, the history behind this place is amazing, how they managed to align the buildings is unbelievable, and the echoes in the ball park and at the temple it self need to be heard to be believed."
"Anyone visiting Cancun or Riviera Maya should not miss visiting one of the 7 wonders of the Modern World. Chichen Itza is a breathtaking experience and the technology that they have developed back then considering the limited resources is amazing.
Don't miss clapping or snapping in front of the temple to experience the acoustic effect that was intended to make the priest's voice loud and probably give a sacred or revered impression. "
"There is so much to see here that you need at least 2 hours to explore. The main venues that you always see are incredible but there is so much more here than you ever see on any of the documentaries on TV. take you time and your camera, you won't be disappointed!"
"It was an amazing experience to see these old ruins, but boy was it crowded! They were expecting at least 8-10k people and I believe them. Very crowded and very hot but still worth the visit. We traveled via charter bus from Cancun. All in all it was more than a two hour ride to get there from the coast."
"We visited Chichen Itza as part of an excursion booked through web page. It's a magical site to see in person. A lot smaller than we thought it would be. It's mainly the pyramid surrounded by smaller areas, like a cemetery and an arena. I would recommend a organized excursion. Our guide was very informative. We learned a lot about the Mayans. In fact, our guide talked so much that he talked right into our free roaming time. We didn't mind at all because there is so much to learn. It also gave us an excuse to rush out. There are vendors lining the sidewalks on the outskirts of the site. Very pushy vendors. Definitely worth the heat (109) and hassle to see this once. PS.Bring an umbrella for shade. Although there are plenty for sale at the entrance."
"The experience of visiting one of the 7 wonders of the world leaves you in awe. My family split in to two groups to get the most of the experience. My Mom went with Mike who handed the Spanish speaking tour, and my daughters and I went with Ruben on the English tour. Both guides did a phenomenal job at explaining everything that our eyes were seeing and gave us so much history on the Mayan culture. I was very impressed with the amount of information provided. My kids enjoyed the tour as well. They were both paying close attention to everything Ruben was talking about."
"we visited as part of a holiday vacation; and it certainly takes a long time to get out here but is worth it to see one of the 7 modern wonder of the world. The tour guides take you through the history of Chichen Itza. Be prepared it is hot (we went in May so extremely hot) Bring water lots of it with you. The only annoying part is there are people selling things on the grounds of the ruins. Our guide explained they aren't suppose to but they can not be removed. They are annoying but you can walk right past them. Hoping some day they are removed from the grounds."
"We visited here as part of a large tour bus. It was hot and super crowded. Since my family loves history we could not miss it.
We loved every minute of it.
Walking: The ground among the ruins is very uneven and Rocky. Wear tennis shoes.
The vendors inside the walls: on the way in each vendor will tell you a price. As you leave the ruins, the price seems to go down by $20-$30 minimum.
Restrooms: maybe one with 15 stalls for the women. Expect a line and no air conditioning."
"This is one of the seven wonders of the world! The experienced was mistic and unforgetable. Lots to learn and see. The feeling of going back in time is as unique as the scenery around. Well worth the 3 hour journey from the hotel."
"Loved every moment spent there. Our tour guide was amazing. Great knowledge and very interesting. The groups are beautiful so much history at this place. Wish we had more time to explore a little more. We went with a group and timed. I think I would go on my own next time and just join a group to learn more and visit the cenote and the observatory."
"We took an organized tour from our Cancun resort that included a stop at a cenote for a swim, buffet lunch, shopping time and a tour of Chichen Itza. Chichen Itza itself is a wonder and well worth the tour. I wish it had been cooler (traveled in January and the heat index was over 100 F) so we could have had a more leisurely tour and really taken in the entire grounds. A remarkable place that our entire family enjoyed!"